A mobile solution for technical support
Technical interventions and sending of reports in Mobility.
Manage all the activities of your technical operators in an automated way, directly from Mobile, speed up all business processes.
Quick, planned jobs, more control, more quality, quick and error-free information.
Tech Away is the complete solution dedicated to technical personnel: an App for technical assistance and the sending of reports.
The advantages for the company and the technical operators
- Automate and mobile all technical interventions
- Send reports at the end of the intervention from Mobile
- You save time for organizing, exchanging information and updating data
- Reduce the possibility of error
- Faster and more organized technical interventions
- Work offline, even without the Internet
- You have everything under control from one place
- Eliminate the use of paper and make an eco-friendly choice
Technical assistance and sending of reports on the move
The Software acts as a Technical Assistant and allows you to manage each activity quickly, completely and efficiently.
With Tech Away you can:
- Manage any technical intervention and send reports on the move
- Coordinate multiple technicians and track their work
- Schedule all interventions and organize them thanks to alerts
- Know in a few clicks the tools needed for the intervention and those available
- Have everything under control from a single tool (which intervention was carried out, by whom, in how much time, which equipment was used, the cost of labor, etc.)
- Work anywhere, even without the Internet
- Get your clients to sign your work reports
- Export the collected data in Excel format
- The App is available for Tablet, iOS and Android
Manage assistance from one place
The operators in the company can manage technical interventions from a single location: from customer assistance requests, to intervention planning, up to monitoring reports on the activities carried out.